Warranties

ExcelDisc warranty plans help cover your purchased items against problems that occur after purchase.

All warranty claims are managed by ExcelDisc authorized service centers. You can choose from different plans listed below when making a purchase.

 

ExcelDisc warranty plans

By default, most of the products listed on ExcelDisc website come with a one year warranty, if not mentioned otherwise.

ExcelDisc also offers extended warranties to applicable products. Please check the product’s page to see the available warranty options.

 

ExcelDisc warranty plans

 

1 Year Warranty

2 Years Warranty *

3 Years Warranty *

Price

FREE

Check price on listing

Check price on listing

* Up to one replacement or repair per year after the first year

 

How to issue a warranty claim

1 – Call us on +971 567742404 and provide us with your order number, the item to be repaired and explain the problem that you are facing with the item

2 – The item must be dropped to our store, or alternatively, we can help you to schedule a courier collection of the item from your home or office. We will schedule a collection date. Pack the item in its original state and packaging. Do not remove any bar code or labels on the box. Hand over the package to the courier representative.

3 – The item will be inspected. If the terms apply, the item will be replaced or repaired and shipped back to you as soon as possible.

 

 

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